FAQ

How heavy is it?

About 1 kg (2.2 lb) — heavy enough to feel like a hug on your lap or chest, light enough to hold all evening.

Who's it for?

Grown-ups who want something grounding for stress, wind-down, or focus. It's a comfort object, not a medical device, and doesn't treat or cure any condition. Not intended for children under 3.

Can I wash it?

Spot-clean with a damp cloth and mild soap, then air dry. The weight is sewn into the arms, so please don't machine-wash it.

How fast does it ship?

Shipping is free and tracked. Orders are prepared within a few days and usually arrive in 2–3 weeks.

What if something's wrong with my order?

If your companion arrives damaged, isn't what you ordered, or doesn't arrive at all — email us and we'll make it right.